Meet our Team of Workplace Wellness Program Professionals.

Team Provant represents our more than 10,000 professionals  — and their collective expertise, passion and commitment to improving the health of employees across all industries.

Click on the pictures of our team members to learn more about the people who are making a difference in the lives of our program participants.

Vicki Ferns

Senior Accounting Specialist

I love knowing that what we do as a company every day changes people lives for the better.

I would describe Provant as caring.  Each of us here truly care about our clients and want to guide them in the right direction with their health and wellness.  To us, our clients are not just a number; we treat each one on an individual basis.

I absolutely love hearing from clients who are ready for change because their biometric results were a serious eye-opener.  For example, many of the employees we screen have not seen a doctor in years and assume they are in good health because they feel fine.  However, they may actually be borderline diabetic or have really high cholesterol.  Once we know that, we work with them to reduce their risk, and they look forward to us coming back the following year to see how they improved.

Outside of Provant, my passion is spending time with my husband and three daughters.  We love any outdoor activities! 

Kristen Osterhout

Training Specialist

My job is to make the client’s life easier by getting the answers to all of their questions and to ensure their experience with Provant is a positive one that keeps them coming back!   

My personal philosophy is to always think positively and to listen!  I feel a positive attitude in the workplace is essential to feeling good about the work you do.  I believe that being a good listener is a great quality to have in the workplace.  Each and every employee brings different skills and knowledge to their role and listening will help people learn from each other.

Provant is light years ahead of other companies with regards to the morale in the workplace.  I love coming to work at Provant.  Each day I feel as though I have accomplished something and helped someone perform their job better. 

David Lima

Customer Service Representative

I may be one of the first voices you hear when you call Provant.  My goal is to provide you with accurate information regarding your wellness screenings, answer any questions you may have about the wellness screening process, and help you to schedule any biometric screening appointments. It is my hope that with my small contribution, I can help you attain your wellness goals and to live in good health.  

Katie Doda

Senior Client Specialist

I help clients understand the importance of being aware of their own health.  More importantly, I help them understand how easy it is to improve it! 

I would describe Provant as creative, unique and fun.  It’s always high energy here.  We all contribute new ideas to create the best, customized solutions for employers. 

Bill Thorndike

Communications Specialist

I produce communications materials -- flyers, postcards, welcome kits -- that support our programs by encouraging participant engagement. I help create monthly newsletters, I occasionally write pieces for Business Development, and I coordinate shipment of supplies to support sales events and health fairs.

Chris Snizek

Client Specialist

I successfully implement clients' wellness programs, no matter the size or scope.  Some of the clients I support have in-depth comprehensive programs while others are portal only.  I believe in providing the same level of service to all!  I thouroughly enjoy helping organizations, and the people that make them great, be more aware of their health.

Outside of Provant, I enjoy fishing and hockey.

Bridget Shapiro

Vice President, Client Management

I help our clients succeed in their wellness goals.  Each of our clients has different objectives and consists of varied populations.  It's rewarding to strategize in partnership with them, construct solutions for their specific needs and employ custom preventive health programming that will improve the overall health of their employees.  At the end of the day, I know my team and I have impacted lives for the better, and that is exceedingly satisfying.

Jim Malachowski

Client Management Specialist

I coordinate schedules, make travel arrangements, answer our hotline, and any other function that supports our staff on the ground nationwide.  They feel more confident and do a better job when I do my job well.  It’s interrelated.  

My work philosophy: Go Big or Go Home. We are always looking at the bigger picture in our goals and ideas.

The unique thing I’ve noticed about Provant is how our core company values are truly shared by our workforce nationwide.  We have the same passion, commitment and professionalism.

My passion outside of work is baseball. I am the short-stop for a men’s summer league.
 

Audrey Ferns

Director, Operations

I joined Provant in July 2010.  I have worked in health care and wellness for 36 years. 

I oversee a team of people that  provide the best customer service possible to client employees, whether it involves scheduling appointments, answering incentive questions or more general questions.  My team is also responsible for all employee biometric data and reporting.

I truly believe that the smallest thing can have a major impact on someone’s work or quality of life.  I am always conscious of this and I bring this philosophy to work with me each day.  

I recently received a phone call from an employee who had a question unrelated to her company’s wellness program.   She began to cry and explained that her husband had just died and she was frustrated because her employer had kept referring her questions to someone else.  I offered to contact her doctor and get the information she needed.  Here was someone in so much pain reaching out for help and my simple offer to make a call meant so much to her.  I was able to resolve her problem in five minutes.  

The passion of my colleagues to perform above and beyond the expectations of employers and their employees has truly amazed me since joining Provant.  At most companies, you would expect this attitude and drive from a few people, but it is truly shared by the whole company.  It is infectious.

Outside of work, my passion is quilting.

Daniel Kenenski

Data Validation Specialist

I am part of the Data Validation team, helping to ensure that our clients' screening results are correctly entered into our database. In the past I have helped out in the Logistics and Staffing departments, and have also been a provider at some of our more local screening events.

Julie Napolitano

Account Specialist

I have a VERY important job.  I am responsible for keeping our on-site, Provant-certified staff happy, this includes payroll!  After all, keeping our talented staff motivated and engaged is a huge part of our success, especially since we have a reputation of going “above and beyond”. 

If I were to describe our company as a person, I would say Provant is interesting, fun and challenging. We’re always challenging ourselves to do better for our clients, whether it means coming in early, staying late or jumping on a last-minute flight.  It’s wonderful being a part of such a great team.  

Milben Manalang

Director, Client Services

I ensure the successful execution of onsite wellness programs and events and strive to surpass the client’s expectations with the ease of our process.  I am very calm and organized, which I believe helps me develop solutions when presented with challenges.

We take great pride in our work and our company.  We have experienced and well-trained teams in the field who are able to engage our clients and provide exceptional service.  If and when an issue arises, all hands are on deck to get the job done right the first time.

For fun, you might catch me riding my “Heely’s” through the office; outside of work, I enjoy watching or playing different sports, snowboarding, traveling, watching movies or playing video games.
 

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Team Provant | Workplace Wellness Programs | Provant
Provant leadership and provider team profiles, Worksite wellness programs, wellness screenings, Workplace wellness programs, Reduced Healthcare costs, On site employee health screening , Employee wellness programs, Health & Wellness, Worksite wellness programs, Corporate wellness programs, incentive programs, Health screenings, Employee flu clinics, Employee flu programs, Biometric screening, Biometric health screening, Health assessment, Health coaching, Disease management, Worksite Wellness, Increased ROI, Six Sigma Standards
Provant leadership and provider team represents our more than 10,000 professionals and their collective expertise, passion and commitment to improving the health of employees across all industries through our Workplace Wellness Programs.