Meet our Team of Workplace Wellness Program Professionals.
Click on the pictures of our team members to learn more about the people who are making a difference in the lives of our program participants.
Customer Service Specialist
At Provant, I help ensure every participant has a professional and personalized experience. I am responsible for pro actively learning each program for all companies, resolving conflict and technical problems. I assist participants in achieving their maximum incentives and benefits. Researching and anticipating the needs of each client is what I strive for...think Sherlock Holmes.
Portal Product Specialist
I work with a great group of people in the Finance Department. I'm involved in the day- to- day financial activities that are not directly related to clients. My principle areas of responsibility include financial reporting, cash management, reviewing vendor and payroll transactions, as well as involvement in various audit and tax related activities.
I successfully implement clients' wellness programs, no matter the size or scope. Some of the clients I support have in-depth comprehensive programs while others are portal only. I believe in providing the same level of service to all! I thouroughly enjoy helping organizations, and the people that make them great, be more aware of their health.
Outside of Provant, I enjoy fishing and hockey.
I produce communications materials -- flyers, postcards, welcome kits -- that support our programs by encouraging participant engagement. I help create monthly newsletters, I occasionally write pieces for Business Development, and I coordinate shipment of supplies to support sales events and health fairs.
I joined Provant in July 2010. I have worked in health care and wellness for 36 years.
I oversee a team of people that provide the best customer service possible to client employees, whether it involves scheduling appointments, answering incentive questions or more general questions. My team is also responsible for all employee biometric data and reporting.
I truly believe that the smallest thing can have a major impact on someone’s work or quality of life. I am always conscious of this and I bring this philosophy to work with me each day.
I recently received a phone call from an employee who had a question unrelated to her company’s wellness program. She began to cry and explained that her husband had just died and she was frustrated because her employer had kept referring her questions to someone else. I offered to contact her doctor and get the information she needed. Here was someone in so much pain reaching out for help and my simple offer to make a call meant so much to her. I was able to resolve her problem in five minutes.
The passion of my colleagues to perform above and beyond the expectations of employers and their employees has truly amazed me since joining Provant. At most companies, you would expect this attitude and drive from a few people, but it is truly shared by the whole company. It is infectious.
Outside of work, my passion is quilting.
Senior Client Specialist
I help clients understand the importance of being aware of their own health. More importantly, I help them understand how easy it is to improve it!
I would describe Provant as creative, unique and fun. It’s always high energy here. We all contribute new ideas to create the best, customized solutions for employers.